Why you need a proper
Defect Life Cycle.
identifying impact, urgency, and priority criteria to properly resolve important issues quickly.
analysing frequencies of occurrence of defects and causes to implement corrective actions.
configuring scheduled task execution, controlling if tasks have been executed or are still running.
assuring that the requests are performed by technicians with the right skillset and expertise.
InfoSHIP Hotel Defect is a stand-alone application of InfoSHIP Asset, designed for enhancing productivity, collaboration, and accountability by providing the tools and framework needed to deliver the highest level of customer service.
InfoSHIP Hotel Defect streamlines incoming issues and automatically assigns them to the appropriate team throughout a flexible workflow engine, giving staff the details needed to focus on their most immediate tasks and providing management a picture of activity in real-time.